COVID-19 is spreading rapidly in Yokohama City, and in order to ensure patient safety and maintain hospital functions, from January 11 (Thu),visit will be limited to private room only. Please note that the restrictions on visits are subject to change depending on the prevalence of infection.

When visiting a patient who is using a private room, subject to the following additional restrictions

• ①No fever of 37.5℃ or higher, cough, sore throat or other symptoms within 24 hours.

• ②There is no suspicion of contact with patients with COVID-19 infection.

• ③More than 10 days after the COVID 19 infection and symptoms have subsided.

Please note that visits are limited to a small number of family members only, and those of elementary school age and younger are not permitted to visit. Visits should be limited to once a day for 60 minutes or less.

• ・Please wear a mask at all times and refrain from eating and drinking during visits.

• ・Day rooms are available, but please refrain from eating and drinking.

• Due to the risk of infecting other patients, we will continue to deny access to patients who in shared room.。

• ・Please refrain from visiting patients who are using the infectious disease ward.

• ・The operation of visits may differ depending on the characteristics of the ward, so please check in advance if patient is admitted to a ward other than the general ward.

• When visiting the hospital, please ensure the following:

　・Be sure to disinfect your hands when you enter the building.

　・Always wear a mask while in the hospital.

 【Visiting Procedures】

• ・Visiting Hours

Weekdays  　　                  15:00~20:00

Weekend and holidays        13:00～20:00

• Visitor reception

“Security Office” at the park entrance on the 1F or “Security and Surveillance” on the B1.

• Visiting Procedures

① Fill in the required information on the visiting form and submit it.

② Please present the “Private room family card”.

*This card is given to inpatients when they apply for a private room.

③ When you arrive at the ward, please use the intercom to call the staff.

【Receiving patient’s packages】

In order to prevent the spread of the COVID 19，visits are restricted except for those in private rooms, so we ask that family members and others bring their belongings to the hospital wards after checking in at the "Security Office" at the park entrance on the １F or the " Security and Surveillance " on the B1. When you arrive at the entrance of the ward, please use the intercom to call a staff.

We would like family’s understanding and cooperation for the following points when bringing packages over.

• 　The hospital will ask the visitor to confirm the following：

① No fever of 37.5℃ or higher, cough, sore throat or other symptoms within 24 hours.

② There is no suspicion of contact with patients with COVID-19 infection.

③ More than 10 days after the COVID 19 infection and symptoms have subsided.

• ・Please write the patient’s name and ward number on the package.
• ・Please do not bring any fresh flowers, plants, fruits, etc
• ・Please pack the package as compact as possible.

・If possible, please bring the package on weekdays, between 1pm ~ 4pm

　　　　　　　　　　　　　　　　　　　　　　　　Yokohama Municipal Citizen’s Hospital