横浜市立市民病院横浜市立市民病院

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Message from the Director

Jun Ishihara
Yokohama Municipal Citizen’s Hospital opened in 1960 in Hodogaya-ku with 42 beds in four departments: Internal Medicine, Pediatrics, Surgery, and Obstetrics and Gynecology. Since then, the hospital has increased its number of departments and beds to strengthen its functions as the core hospital of Yokohama City.

In May 2020, the hospital has been relocated to Kanagawa- ku, adjacent to Mitsuzawa Park, where it will be able to provide a high-quality medical care in a lush green environment with 650 beds, 34 departments, and 1,600 staff members.

Policy-based Medical Care

The new hospital is also expanding its hardware in order to provide more advanced medical services, enhance pediatric emergency care, and strengthen perinatal care. In addition to the expansion of the intensive care units such as ICU and NICU, and the increase in the number of operating rooms, angiography rooms, and labor and delivery rooms (LDRs), we have installed the latest radiotherapy equipment and robotic-assisted surgical systems (da Vinci) in September, 2020. For the 24-hour, 365-day emergency care system we already have in place, our emergency system is also being enhanced through collaboration with the Yokohama Fire Department's emergency workstation that will be attached to the hospital.

 

Furthermore, in the field of oncology, we are making further efforts to improve and strengthen our comprehensive cancer countermeasures, from preventive medicine to cancer genome medicine, by being designated as a "Cancer Genome Medicine Cooperative Hospital" in April, 2019 and as a "Yokohama Breast Cancer Cooperative Hospital" in February, 2020.

 

A base for health risk management for citizens

The new hospital has the capability to be self-sustaining for seven days even if external lifelines are cut off in the event of a major disaster such as an earthquake or typhoon. It is also the only hospital in Kanagawa Prefecture to be designated as a "Type 1 Designated Medical Institution for Infectious Diseases" and a base hospital for AIDS treatment. In order to fully respond to Class I infectious diseases (Ebola haemorrhagic fever, smallpox, plague, etc.) and Class II infectious diseases (tuberculosis, SARS, MERS, etc.), all rooms in the infectious disease ward have been made private with negative pressure, and also negative pressure rooms have been placed in the ICU. In addition to improving our ability to deal with known infectious diseases, we are making further efforts to improve our preparedness for new outbreaks of infectious diseases, so that we can be a source of reassurance to the citizens. We are also making use of our enhanced capabilities to deal with a newly discovered coronavirus disease (COVID-19) that we are currently facing, and all staff members are working as one.

 

Improving the Quality of Community Healthcare

As a community base, the new hospital will promote cooperation and role sharing with local medical institutions, as well as further cooperation with nursing-care and administration. In order to promote cooperation centering on The Patient Support Center and to serve as a platform for the training of local medical personnel, the hospital will dispatch instructors and make best use of its large auditorium, which can accommodate approximately 300 people, to provide training opportunities for citizens and medical professionals who support the local community. We have also been making efforts to educate and train residents as a clinical training hospital since before the current initial clinical training system started in 2004.

 

As a "Park Hospital," the new hospital will focus on coexisting with Mitsuzawa Park and improving the environment for medical treatment, while providing safe and high-quality medical care as "The Base of Safety and Connection" to contribute to the healthy lives of the citizens.

Thank you for your continued support and understanding.

 

April 1st,2021

Hirokazu Komatsu

Our Mission

We strive to provide safe and high-quality medical care and promote a healthy lifestyle for the citizens of Yokohama as a hub of community and wellbeing.

Core Principles

  1. 1.Provide ethical and high-quality care based on trust and communication.
  2. 2.Foster medical professionals that care for the community with compassion and skill.
  3. 3.Collaborate with local medical and other related facilities to improve the quality of healthcare in the region.
  4. 4.Take the lead on initiatives related to crucial policy-based medicine such as emergency, prenatal, and perinatal care.
  5. 5.Act as a health risk management base for citizens during major disasters and epidemics.
  6. 6.Practice sustainable, independent management in order to provide high-quality healthcare.
  7. 7.Create a positive work environment that inspires employees to grow.

Hospital Overview

Name of the hospital Yokohama Municipal Citizen’s Hospital
Foundation October 1960
Director 小松 弘一 (Hirokazu Komatsu)
Number of beds 650beds
Departments 34departments
Address 1-1 Mitsuzawanishimachi Kanagawa-ku, Yokohama-shi, Kanagawa, Japan
Contact number +81-45-316-4580

Information on the Outpatient Floor

Please see the following diagram for the location of outpatient consultation.
For specialist outpatient consultation, information will be given according to the diagnosis and instructions from your doctor.

B1F

1F

2F

3F

4F

5F

6F

7F

Contact Details

Inquiry

Phone number: +81-45-316-4580

Please let us know the details of the patient when making an inquiry.
  • E-mail address
  • Phone number
  • Name (first name/last name)
  • Date of birth
  • Sex
  • Nationality
  • Whether interpreter service is required (language)
Information on the emergency outpatient department (ER)

Information on the emergency outpatient department (ER)

Inquiry Offices

General patient support center has inquiry offices available for the comfort of the patients in treatment and recuperation.

If you are unable to communicate at all in Japanese or have restrictions in this regard, please make prior arrangements to have a medical interpreter attend the consultation with you.

Medical welfare consultation

Medical social workers will discuss the various lifestyle issues the patients and their families may have in relation to the disorders and disability from the perspective of social welfare and provide assistance in resolving these issues.

Examples of consultation
  • Consultation on the venue of recuperation after discharge
  • Consultation regarding medical expenses and living expenses
  • Consultation on the use of various systems
  • Consultation on concerns related to treatment

Consultation on home recuperation

The nurse in charge of home care will discuss the issues related to recuperation with the patients and their families and assist in making arrangements for the home care service to allow the patient to recuperate at home in comfort.

Examples of consultation
  • Consultation on the long-term care at home
  • Consultation on the medical treatment performed at home
  • Consultation on home visit nursing care and home doctor
  • Other consultation regarding home recuperation

Cancer consultation

We will answer any concerns and questions you have regarding cancer. A specialist nurse will listen to the concerns of the patient and the family from a compassionate stance. Please consult us rather than worrying alone.

Examples of consultation
  • Concerns related to cancer and treatment
  • Unable to understand the explanation given by the treating doctor, unable to speak comfortably with medical staff
  • Concerns of the family and financial concerns
  • Matters relating to palliative care and recuperation
  • Matter relating to the second opinion
Promise for comfort
  • Nurses specializing in cancer and certified nurse for palliative care will listen to you.
  • Consultation is free of charge.
Eligibility for consultation

Anyone is eligible for consultation.

  • If you are concerned that you or your family has cancer
  • Patients who are undergoing outpatient or inpatient treatment at this hospital, or their families
  • Patients who are undergoing outpatient or inpatient treatment at another hospital, or their families
Peer support by past cancer patients

Peer support is provided by past cancer patients who will answer the inquiries from cancer patients and their families. Please feel free to use the peer support for any concerns you have regarding cancer or for information relating to cancer.

  • Dates: 1st Thursday/2nd Friday/3rd Wednesday/4th Wednesday of the month
  • Time: 11:00 a.m. to 4:00 p.m.
  • Location: 1F

Consultation offices

Category Reception hours Location Contact details
(phone number)
Consultation on community cooperation and medical care 09:00 a.m. to 04:30 p.m 1F Patient support center +81-45-316-4580
Cancer consultation 09:00 a.m. to 04:30 p.m 1F Cancer Consultation and Support Center
Patient consultation 08:45 a.m. to 04:30 p.m. 1F Patient support center
Consultation on hospitalization expense 08:45 a.m. to 05:00 p.m. Reception No. 8, 1F Payment Guidance

Your privacy will be protected

The details of the consultation will not be communicated to the treating doctor of the patient or anyone else without the permission of the patient or the family.

Reservation for medical consultation

Click here for a reservation with a referral from another hospital

  • Reception Hours

    08:00~11:00

    *Consultation commencement time 08:45am

  • Days of office closure

    Saturdays, Sundays, public holidays, and the end of the year to the start of the following year (from December 29 to January 3)
    *The days of office closure vary between departments. Also, the days of office closure are subject to change.

Access

Address:〒221-0855 1-1 Mitsuzawanishimachi Kanagawa-ku, Yokohama-shi, Kanagawa ,Japan